Privacy Policy

Gibson Farm Services Limited is committed to respecting the privacy rights of our customers.

What information do we collect?

The types of personal information that we collect and process may include:

  • your name, address, contact details (email and/or phone number) and other information necessary to provide you with our products.‚Äč
  • details of any emails or phone calls.
  • information gathered by the use of cookies in your web browser. For more information see our cookie policy.
  • any marketing preferences you may select on the site.
  • Data from CCTV in our stores.

We also collect non-personal information on general website usage. This information provides essential feedback for us. This information is not directly linked to any individual.

We collect this information in order to provide you with our products and services, to market our services and products, and to improve our website.

The data is collected when you visit the website, make a purchase on the website, when you purchase a product by phone, when you sign up for an e-newsletter or when you engage with us on social media.

How do we secure your information?

We will always endeavour to take all appropriate steps to protect your data.

  • When paying for products on the website, we do not store any card details. All payment information is sent in a secure, encrypted format to our payment provider.
  • Transactions on our website uses ‘https’ technology, and payment information is secured by SSL encryption to our payment provider so that even we cannot see it.

How long to we hold your information?

This depends on the type of data and how we use it. When we make a decision on what data to keep we consider the information we need to best provide you with our products and services, to help us manage your relationship with us, and to make sure we can meet certain statutory obligations.

We may sometimes need to share your personal data with trusted third parties such as delivery companies, IT support companies or our payment provider. Rest assured that we will only provide any information that they specifically need to perform their specific tasks; and every effort is made to ensure that your privacy is protected at all times.

As the customer you have the right to request :

  • access the personal data we hold about you at any time.
  • correction or deletion of your personal data when incorrect, out of date or incomplete.
  • Withdrawal of consent to direct marketing

If you are not happy with this privacy policy you should not continue to use this website. By visiting and continuing to use this website, you are accepting the terms of our Privacy Policy.

Changes to this notice

We may need to change this notice from time to time, any changes will be posted on our site and will be effective when posted. To keep up to date please review this notice each time you use our site or services.

 

If you have any further questions that haven’t been covered, please contact us on any of the methods below:

 

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